Shipping policy
At Rasna Arora, every garment is handcrafted with care, and we ensure that your order reaches you with the same attention and elegance with which it was created.
1. Order Processing Time
Each product is made to order and undergoes a meticulous quality check before dispatch.
- Dispatched within 7 to 10 working days from the date of order confirmation.
- Dispatched within 15 to 30 working days, depending on the intricacy of the design and embroidery.
- Please note that the above timelines do not include shipping duration, which varies based on delivery location.
In the event of delays due to unforeseen circumstances or high volume of orders, our team will notify you proactively.
2. Shipping Duration
- Domestic Shipping (within India): Typically delivered within 2–7 business days after dispatch.
All orders are shipped via reputed logistics partners, ensuring timely and safe delivery.
3. Shipping Charges
● India: Complimentary shipping on all orders.
4. Order Tracking
Once your order is dispatched, a tracking number will be shared via email and/or WhatsApp.You may track your order in real time through the courier’s website.
5. Packaging
Each Rasna Arora piece is packed in our signature luxury box—thoughtfully designed to protect the garment and elevate your unboxing experience.
6. Delays & Force Majeure
Rasna Arora is not responsible for delays caused by natural calamities, public holidays, or other factors beyond our control. However, we remain committed to providing support and transparency should such issues arise.